Last updated: May 12, 2020
Thank you for shopping at Latina Made operated by Latina Made Not Maid, Inc. If, for any reason, You are not completely satisfied with a purchase We invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.
ORDER CANCELLATION RIGHT
You are entitled to cancel your order within 24 hours without giving any reason for doing so.
The deadline for cancelling an order is 24 hours from the time on which you place it. In order to exercise your right of cancellation, you must inform us of your decision by email at firstname.lastname@example.org We will reimburse you within 48 hours of receiving your cancellation request. Please keep in mind that refunds can take up to 7 business days to clear in your account.
CONDITIONS FOR RETURNS
In order for the goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 14 days
- The goods are in the original packaging
- The following Goods cannot be returned:
- The supply of goods made to your specifications or clearly personalized.
- The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the goods to us. Please return goods to:
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.